Updates

YOUR FRONTLINE STAFF & CUSTOMER SERVICE

This article is about customer service. After an interesting conversation with a client yesterday, it started me thinking about how important this section of your business is. Particularly small business. It is often the only way a small business can compete with the large and multi national businesses. My client was telling me that she is in the process of renovating her kitchen, and the local businesses she has scoped for her materials have been less than helpful in their attitude to her custom. Some even rude. Not unsurprisingly, she has moved her custom elsewhere.

SELF MANAGED SUPERANNUATION – IS IT FOR ME?

The growth in the number of Self Managed Superannuation Funds over recent years has prompted the Australian Tax Office to review the law and practices relating to these entities. Two recent tax reform reviews – Henry Review & Cooper Review – have both made submissions which will again change some of the way these entities operate.

MINIMISE YOUR TAX!

Depending on your personal situation, there are a range of legitimate ways to reduce the income tax you pay.